Schedule Fire Protection Service
Book inspections, testing, deficiency visits, service calls, and other non-emergency appointments online. For urgent sprinkler leaks, alarm trouble, active impairments, or signal issues, call us directly for faster response.
Best fit for online booking
Use online scheduling when you know the general service type and need to request a standard appointment.
Before You Book
Have the property address, system type, site contact, and any known issues ready before submitting your request.
Helpful Documents
Upload reports, deficiency notices, inspection records, or photos when available so the request can be reviewed more accurately.
Urgent Conditions
Do not wait on online review for leaks, alarm trouble, impairments, or active signal issues. Call directly for immediate attention.
What Happens After You Submit
Once your request is received, our team reviews the service type, property details, urgency, and scheduling availability. If anything needs clarification, we will reach out before the appointment is finalized.
Request Review
Your booking request is reviewed for scope, site details, service type, and any reports or notes submitted with the appointment.
Scheduling Confirmation
If the selected service and timing fit the request, we confirm the appointment. If a different path is needed, we will contact you directly.
Site Coordination
For certain properties, we may confirm access requirements, onsite contacts, system details, or scheduling conditions before arrival.
Is my appointment instantly confirmed?
No. Online scheduling is a request for service. Appointments are reviewed based on scope, access, travel, and availability before final confirmation.
Can I book emergency service online?
Urgent conditions such as sprinkler leaks, alarm trouble, impairments, and active signal issues should be called in directly rather than left to standard online review.
What should I include with my request?
Provide the property address, site contact, system type, issue summary, and any reports, notices, or photos that help explain the condition or required service.
What if I am not sure which service to choose?
Choose the closest match you can, then include details in the request. If a better service path is needed, we will help reroute it during review.
Need help before you book?
If you are not sure which service category fits your situation, contact EXO first and we will help point you in the right direction.